Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jose Rodriguez

Jose Rodriguez

January 20, 2026

5  out of  5
rating by Jose Rodriguez
"OUTSTANDING service from gimena , if I could add more stars to the rating system hers would be off the charts, Gimena was very helpful when it came to answering all the million questions I had when it came to this."
We responded:
"Thank you for such a kind review! We never want our clients to feel overwhelmed by their questions, and Gimena is a master at making the complex feel simple. We are so happy she could provide you with outstanding service. We appreciate your high recommendation!"
Profile photo of Leslie F

Leslie F

January 20, 2026

5  out of  5
rating by Leslie F
"Outstanding service from Gimena. Took the time to answer all my questions."
We responded:
"Thank you for the wonderful review! We never want our clients to feel rushed, so I’m thrilled to hear Gimena took the time to answer all your questions thoroughly. We appreciate your business!"
Profile photo of HD Martinez

HD Martinez

January 20, 2026

5  out of  5
rating by HD Martinez
"Gimena was very helpful and provided quick responses to my questions and great service overall"
We responded:
"We truly appreciate your review! It’s wonderful to know that Gimena was able to answer your questions and provide a great experience overall. Thank you for choosing us for your needs!"
Profile photo of ISAAC “EYE” WILSON

ISAAC “EYE” WILSON

January 20, 2026

5  out of  5
rating by ISAAC “EYE” WILSON
"Great quality service, I would highly recommend there services!"
We responded:
"We are so grateful for your kind words! Knowing that you’d recommend our services to others is the highest compliment we can receive. Thank you for choosing us!"
Profile photo of Jorge Colin

Jorge Colin

January 20, 2026

5  out of  5
rating by Jorge Colin
"Gimena flores, had outstanding communication and made the process smoothly 👏🏼"
We responded:
"Thanks for sharing your experience! Gimena Flores is a vital part of our team, and I’m thrilled she hit the mark for you. We look forward to working with you again in the future!"
Profile photo of Michelle Flores

Michelle Flores

January 20, 2026

5  out of  5
rating by Michelle Flores
"Super helpful and kind. Really appreciate Gimena’s support."
We responded:
"We’re so glad Gimena could be of help! Providing kind and attentive support is what we aim for every day. Thank you for choosing us and for sharing your experience."
Profile photo of Joanny Rodriguez

Joanny Rodriguez

January 20, 2026

5  out of  5
rating by Joanny Rodriguez
"Gimena is amazing to work with! I really recommend her! She was really friendly and patient, and genuinely was helpful about me finding the right coverage. She answered my questions without any rush and made sure I understood. This is the kind of service that makes costumers keep coming back"
We responded:
"Thank you so much for this wonderful review! We believe that finding the right coverage should never feel rushed, and I’m so proud that Gimena took the time to ensure you felt confident and informed. She truly embodies the level of service we strive for. We’re grateful for your recommendation and look forward to being here for you for years to come!"
Profile photo of jose flores

jose flores

January 20, 2026

5  out of  5
rating by jose flores
"Gimena was very helpful and easy to work with."
We responded:
"Thanks for the review! I'm thrilled to hear Gimena was able to assist you so well. We look forward to seeing you again!"
Profile photo of Duckie

Duckie

January 20, 2026

5  out of  5
rating by Duckie
"Great communication and smooth process with Gimena."
We responded:
"Thank you for the review! We pride ourselves on making things as easy as possible for our clients, and I’m thrilled to hear that Gimena provided such a smooth experience. I’ll be sure to pass along your praise to her!"
Profile photo of Monica Leon

Monica Leon

January 20, 2026

5  out of  5
rating by Monica Leon
"Fast, friendly service from Gimena."
We responded:
"Thanks for the review! We're thrilled you had a fast and friendly experience with Gimena. We look forward to seeing you again soon."
Profile photo of Jason Martinez

Jason Martinez

January 19, 2026

3  out of  5
rating by Jason Martinez
"I was unsatisfied with how my personal information was stored when giving it out to one of the workers when applying for insurance. I repeated over details to make sure everything was typed down correctly. Even after the first phone call with this agency, I reviewed the document sent to me after purchasing insurance, and I found details that were still incorrect after that first phone call. Furthermore, I appreciate it if Sharleen gives me the option to choose what kind of payment plan I would like with my insurance (yearly, bi-yearly, monthly) instead of telling me first hand of paying insurance every month."
We responded:
"Hi Jason, im sorry your experience wasn't up to par. It has been a long time since Sharleen worked for us. I know as a standard we offer different payment plans to customers. It doesnt make sense that you weren't offered the option to pay the whole premium up front instead of monthly. We can definitely fix whatever is making you unhappy. I wish I had known which is why I put my personal cell on the website. I will have one of my top account managers reach out to you tomorrow to help you and make this right. "
Profile photo of Valeria Aleman

Valeria Aleman

January 15, 2026

5  out of  5
rating by Valeria Aleman
"I want to say that Miss Brandy is a super kind person who helps solve problems. She's always smiling and has great charisma. She's an amazing person both at work and in her daily life. I sincerely recommend Brandy for any problem or question you may have. She's always willing to help with the best attitude. It was a pleasure to meet her. It was also a pleasure to see how beautifully and passionately she spoke about her work, her colleagues, and her boss. Not to mention her super cool style."
We responded:
"Thank you so much for such a thoughtful and kind review! It was truly a pleasure meeting you as well. I believe that approaching every challenge with a smile makes all the difference, and I’m so glad that my passion for my work and my team shone through during our time together. Your words mean the world to me, thank you for the recommendation! Consider joining our team!"
Profile photo of Household Vemaraju

Household Vemaraju

January 10, 2026

5  out of  5
rating by Household Vemaraju
"Will has been great."
We responded:
"You are the best! Thank you for the wonderful compliment. "
Profile photo of Terrence Green

Terrence Green

January 8, 2026

5  out of  5
rating by Terrence Green
"Brandy worked with me and provided excellent customer service. She followed up with me frequently and made sure all my needs were met. She alone made switching insurance companies a pleasant experience."
We responded:
"Thank you for the wonderful feedback! We are so proud of Brandy for going above and beyond to make sure your transition was a pleasant one. Her dedication to following up and ensuring every detail is covered is exactly what we strive for. We’re thrilled to have you with us!"
Profile photo of B L

B L

January 3, 2026

5  out of  5
rating by B L
"Very easy process and amazing service !!"
We responded:
"Thank you for taking the time to leave us a wonderful review!"
Profile photo of Michelle Park

Michelle Park

January 3, 2026

5  out of  5
rating by Michelle Park
"Amazing service and nice people!"
We responded:
"Thank you for your wonderful support!"
Profile photo of Olga Schwartz

Olga Schwartz

January 1, 2026

5  out of  5
rating by Olga Schwartz
"I called State Farm to obtain a quote as I was not happy with my current provider. I spoke with Sarina Portillo who was professional and very friendly, very knowledgeable, understood my concerns and was never in the least pushy. The result was a very favorable change to State Farm for me, all of which Sarina handled quickly and painlessly. I am a happy convert!"
We responded:
"Welcome to the family! We know how stressful it can be to switch providers, so we are thrilled to hear that Sarita made the process quick and painless for you. She truly prides herself on being a knowledgeable resource without the 'pushy' sales tactics, and I’ll be sure to share your kind words with her. We’re so glad to have you with us!"
Profile photo of Franklin Isea

Franklin Isea

December 29, 2025

5  out of  5
rating by Franklin Isea
"Gracias stafano por el apoyo y gran servicio"
We responded:
"Thanks so much for taking the time to leave us a 5 star review. We are here for you anytime you need us. "
Profile photo of Ulysees hillmon jr

Ulysees hillmon jr

December 23, 2025

5  out of  5
rating by Ulysees hillmon jr
"I, want to thank Mr. Kyle, along with Mr.Leung for helping me to purchase auto coverage and other needed insurance coverage. Mr. Kyle was very professional,friendly and helpful, he helped me get the best possible rate. Thanks Again"
We responded:
"Thank you so much for the kind words! We are thrilled to hear that Kyle and I were able to provide the professional and friendly service we strive for. Finding the best rate for your auto and additional coverage is always our top priority. We appreciate your business and look forward to assisting you again in the future!"
Profile photo of Ruekia Redd

Ruekia Redd

December 18, 2025

5  out of  5
rating by Ruekia Redd
"They are the BEST!!! They have helped me form car insurance to property insurance and more!! Thanks a bunch!!"
We responded:
"Thank you for taking the time to leave us a 5 star review!"
Profile photo of Frances Patterson

Frances Patterson

December 18, 2025

5  out of  5
rating by Frances Patterson
"Working with Stephano has been a pleasure. He took the time to explain everything in a clear, easy-to-understand way and made the entire process feel comfortable and stress-free. I truly appreciate all the help I was given and will definitely be recommending."
We responded:
"Thank you so much for the kind words! We take great pride in making our process as clear and stress-free as possible, and I’m thrilled to hear that Stefano provided such an excellent experience for you. I’ll be sure to share your feedback with him, he’ll be so happy to hear it!"
Profile photo of Ramakrishna Pallagani

Ramakrishna Pallagani

December 16, 2025

5  out of  5
rating by Ramakrishna Pallagani
"Great customer service"
We responded:
"Thank you so much for sharing your experience!"
Profile photo of Keelin Mack

Keelin Mack

December 16, 2025

5  out of  5
rating by Keelin Mack
"John’s assistant Kevin was very helpful in informing me on the details of my policy as a first timer. He was patient, nice, and very thorough. He helped me to get the best price possible."
We responded:
"Thank you so much for taking the time to share your experience! We are delighted to hear that Kevin was so helpful and made your first-time policy process a smooth and positive one. It is our goal to ensure every client, especially first-timers, feels informed, patiently guided, and secure in the policy they choose. We are proud that Kevin embodied those values and was able to secure the best possible price for you."
Profile photo of Phoenix 13

Phoenix 13

December 13, 2025

5  out of  5
rating by Phoenix 13
"I spoke with Will briefly regarding renter's insurance. He was kind and gathered my information, gave a quote. I went with it due to affordability and I will be adding my auto soon. John followed up with a text from his personal number to save in case of emergency. Much gratitude to this agency. 10 Starland highly recommended!"
We responded:
"What a fantastic review, thank you! It means a lot to us that you highlighted both Will's excellent service in securing your renter's insurance and John's dedication to ensuring you have direct access for emergencies. Providing knowledgeable service and peace of mind is our top priority. We're grateful for your business and look forward to helping you with your auto policy soon!"
Profile photo of William Liles

William Liles

December 12, 2025

5  out of  5
rating by William Liles
"Super nice. Professional and very patient in explaining all the deets. And above all a better deal than my previous company. And their app made more sense , to boot! Reba rocks!!"
We responded:
"We truly appreciate this wonderful review! It means a lot to us that you highlighted our team's patience and professionalism in explaining all the details. We're committed to offering the best value and making sure our clients are happy, so finding a better deal for you is a win! We are especially grateful for the shout-out to Reba!"